Privacy Policy

Who controls your data

Jazzy Spins Casino UK is the data controller responsible for the personal information collected through this website. This privacy policy explains how we collect, use, store and protect your data in accordance with UK data protection law and the General Data Protection Regulation (GDPR).

If you have questions about our data practices or wish to exercise your rights, contact us using the contact details provided at the end of this policy.

What data we collect

We collect personal information in the following categories:

Contact information: When you submit the contact form or subscribe to our newsletter, we collect your name and email address.

Account data: If you create an account on our website, we collect registration details such as username and password (encrypted).

Technical data: Our servers automatically log your IP address, browser type, operating system, pages visited and time spent on the site. This helps us understand how the website is used and identify technical issues.

Cookies and tracking: We use cookies to improve user experience and track website behaviour (see Cookies section below).

Payment data: If you make a purchase or donation through our site, payment information is collected by our payment processor, not by Jazzy Spins Casino UK directly.

We do not collect sensitive personal data such as financial account details, health information or biometric data, except where necessary for payment processing (handled by third-party processors).

Legal basis for processing

We process your personal data based on the following legal grounds:

  • Consent: You have explicitly consented to us collecting and using your data (e.g. newsletter signup)
  • Contractual necessity: Processing is required to provide services you've requested (e.g. account access)
  • Legal obligation: We must process data to comply with applicable law
  • Legitimate interests: We have a legitimate business interest in processing data for site improvement and fraud prevention, balanced against your privacy rights

You have the right to withdraw consent at any time by contacting us.

How we use your data

Your personal information is used for the following purposes:

Service provision: To operate the website, send newsletters and updates you've subscribed to, and respond to your inquiries.

Website improvement: To analyse user behaviour, identify technical issues, and optimise site performance and content.

Security and fraud prevention: To detect and prevent abuse, unauthorised access and malicious activity.

Analytics: To understand traffic patterns and visitor demographics (in aggregated, anonymised form).

Marketing and communications: To send promotional content if you've opted in. You can unsubscribe from marketing emails at any time.

We do not sell your personal data to third parties for their own marketing purposes.

Who has access to your data

Your data may be shared with:

Service providers: Third-party companies that assist us with website hosting, analytics, email delivery and payment processing. These providers are contractually bound to use your data only as necessary to provide services and to maintain confidentiality.

Legal and regulatory authorities: We may disclose data if required by law, court order or legitimate law enforcement request.

Affiliate operators: If you click a link to a casino operator and register there, that operator's privacy policy applies to data they collect. We do not share our contact list with operators.

All third parties are required to process your data securely and in compliance with applicable privacy laws.

Cookies and similar technologies

We use cookies—small text files stored on your device—to enhance your experience on our website.

Essential cookies: Required for the website to function (login, security, form functionality).

Performance cookies: Track how you use the site to identify improvements (page views, time on site).

Analytics cookies: Collect anonymised data about visitor behaviour using services such as Google Analytics.

Marketing cookies: Help us understand advertising effectiveness and may track your visit across websites (if you've consented).

You can control cookie preferences through your browser settings. Disabling non-essential cookies may reduce functionality.

We do not use cookies to track you without your knowledge or consent beyond what is necessary for site operation.

Data retention

We retain personal data only for as long as necessary:

  • Contact form submissions: Retained for 12 months to respond to inquiries and maintain records
  • Newsletter subscribers: Retained until you unsubscribe
  • Account data: Retained while your account is active and for a reasonable period thereafter (up to 2 years) for record-keeping and dispute resolution
  • Technical logs and cookies: Typically retained for 90 days unless extended retention is necessary
  • Analytics data: Retained in aggregated, anonymised form indefinitely

When data is no longer needed, it is securely deleted or anonymised.

International data transfers

Your data is primarily processed in the United Kingdom. However, some third-party service providers (such as cloud hosting or analytics platforms) may process data outside the UK and EU.

When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by the UK Information Commissioner's Office, ensuring your data receives equivalent protection.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will post updates on this page with a revised effective date.

Significant changes will be communicated via email if you've provided contact details. Your continued use of the website following changes constitutes acceptance of the updated policy.

Your rights

Under UK data protection law, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete data.

Right to erasure: You can request deletion of your data (subject to legal retention obligations).

Right to restrict processing: You can ask us to limit how we use your data.

Right to data portability: You can request your data in a portable, machine-readable format.

Right to object: You can object to our processing of your data for specific purposes, including marketing and profiling.

Right to lodge a complaint: You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we've violated your privacy rights.

To exercise any of these rights, contact us using the details below.

Contact us

For questions about this Privacy Policy, to request data subject rights, or to report a privacy concern, please contact us via the contact form on this website or using the email address provided in the website footer.

We will respond to requests within 30 days of receipt.

If you are not satisfied with our response, you can lodge a complaint with the UK Information Commissioner's Office:

Information Commissioner's Office (ICO) Website: ico.org.uk Telephone: 0303 123 1113